Shipping Policy

1. Shipping Locations

We currently ship within the United States only. Unfortunately, we do not offer international shipping at this time.

2. Estimates Delivery Time

Handling Time: 1-2 Days (Mon - Fri)
Transit Time: 3-7 Days (Mon - Fri)
Order Cut-Off Time: 6:00 PM (GMT-05:00) Eastern Standard Time (New York)

3. Free Shipping

All items in our store have free shipping throughout the United States.

4. Taxes

We are pleased to inform you that we do not charge any taxes or additional fees for any goods purchased in our store. The price you see at checkout is the final price you will pay—there are no hidden charges!

5. Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status of your shipment.

6. Delays

While we do our best to ensure timely delivery, please be aware that shipping times may be affected by factors beyond our control, such as weather conditions, holidays, or carrier delays. If you experience a delay, please feel free to contact us for assistance.

7. Damaged or Lost Packages

If your package is damaged upon arrival or if you believe it has been lost in transit, please contact us within 48 hours of receiving your order. We will work with you to resolve the issue promptly.

8. Incorrect Addresses

Please make sure your shipping address is correct at the time of checkout. We cannot be responsible for packages that are lost or misdelivered due to incorrect address information.

9. Address Changes

If you need to change your shipping address after placing an order, please contact us immediately.
We cannot guarantee address changes once an order has been processed.

If you have any questions or concerns regarding these Terms, please contact our Customer Service team at support@persistentres.com.