FAQs

1.Can I modify or cancel my order?
We usually send your order information to the person in charge of processing the dispatch of the goods at the end of the shopping day and cannot make any changes or cancellations if the order has already been dispatched. However, we will let you know if you can change/cancel your order depending on the order status.

2. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the courier's official website to track your order's progress.

3. What payment methods do you accept?
We accept PayPal only for now.

4. Can I return or exchange a product if I'm not satisfied?
Yes, please refer to our Return and Refund Policy for detailed information on returns and exchanges. We strive to ensure our customers are always satisfied with their purchases.

5. How can I get updates on promotions and new arrivals?
You can sign up for our newsletter to receive regular updates, exclusive offers, and news about our latest products.

6.If you have a specific question that's not listed here, please contact us at support@persistentres.com.